It's about choice.

Why consumers choose one product

over another, one store versus another,

or if there’s any store at all. Creating the

right environment, the right setting and the right mindset is the difference that makes

the sale. Choice is about relationships with

a brand and the consumer experience.

 

Our team understands that careful balance

of relationships and experience to unlock

why consumers make a choice. Marketing strategists, who look below the surface to understand consumer behavior and what makes customers fall in love with a brand. Designers who use insights to create desire. Digital media experts who have to reach

consumers across a constantly shifting landscape of virtual, social, mobile,

and whatever is next.

 

You also have choice - who to partner with

to build your brand. At DCI, we take care of

every step from problem to solution, from

discussion to delivery to driving traffic to generating sales. We work with you to

create experiences that create change.

 

 

Vending machines … they’re so

ubiquitous, you don’t even notice them.

So how do you create an experience that gets consumers engaged? To the point they’re blown away, sending their friends messages saying, “You gotta check

this out!”

 

DCI created an experience revolution with the Pepsi Social Vending System, using full touch-screen interactivity that lets users purchase drinks, gift drinks to friends, send text and video messages and view promotional videos and nutritional information. This multi-touch-point consumer engagement demonstrates how consumer insights, social media, customer data and technology are woven into an experience-rich digital strategy that engages consumers and creates brand friends.

 

Interaction – get consumers to stay

and play.

PepsiCo Social Vending

Microsoft Windows Mobilization

How do you build consumer confidence

in computer purchases among a sea of

laptops and monitor screens? How do you

help consumers know which computer is right

for them? How do you increase share of

basket? Just put customers, computers,

printers, peripherals and products all

together – and let them play!

 

DCI implemented a global retail

program for Microsoft to transform

the PC buying experience and increase

consumer confidence and sales lift. By

creating an inviting, dedicated space

that engages consumers and allows

them to interact with live PCs and

laptops, consumers are able to learn

which computers and peripherals

best meet their needs.

 

 

 

 

In our sports-crazy world where superstars drive fashion and performance, the retail space must create a truly immersive experience that consumers expect of a premium brand.

 

The House of Hoops shop-in-shop brings

athletes and products together in a retail environment where brand visuals and

unique product presentation engage

shoppers, create inspiration and provide

a premium experience.

 

We know luxury buyers connect as strongly to the retail store, as they do with the goods they purchase, which is why the House of Hoops was so successful in merchandising Nike’s premier basketball line of footwear, apparel and accessories.

 

 

 

NIKE / Foot Locker HOH

Every rider longs to be on the open road,

but the first leg of any journey should start

with a visit to the dealership to discuss what

services and accessories are needed.

 

The Service Media Center (SMC) makes it  easy to communicate and build trust. Digital  menu boards increase riders’ awareness

of services and promotions, making them  more likely to take advantage of special  offers shown on screen. Harley SMC  dealers averaged $34,261 more in parts  and accessories and $26,039 more in  service labor sales. When you think that

one  in four customers took advantage of

a SMC advertised promotion, you’ve got a 

pretty  good batting average!

Harley-Davidson SMC

Remember that first car you loved? Was it a

junker that gave you freedom as a teenager,

or a dream car that took years to save for?

 

We know Subaru owners really, really

love their Subaru ... often owning several

Subaru vehicles during their lifetime. So

we let Subaru owners “show their love”

and “display their passions” with the

Subaru Badge of Ownership program.

 

Subaru owners can proudly show how many Subaru vehicles they’ve owned and can share their interests and hobbies with lifestyle icons. Every Badge of Ownership gives us great data, telling us how loyal customers are to the brand and what they’re passionate about!

 

Loyalty – let owners show their love!

Subaru

Badge of Ownership

Smartphones, tablets, laptops, PCs

and printers ... which ones are right for

you? Gadget overload can be overwhelming

especially when they don’t play nice together.

 

That’s why we created the Dell Experience Center to bring it all together in one place

for the consumer to learn about a variety

of digital products that are designed to

integrate seamlessly. Consumers can

try out multiple products and find out

how each one works and how they

complement the full suite of other

Dell products.

 

Integration – all in one place for the customer.

Dell Experience Center